Muchat – AI Chatbot (with Autosync)

Description

Muchat seamlessly integrates a powerful AI-driven chat solution into your WordPress and WooCommerce websites. It offers an intelligent blend of automated AI responses and live chat capabilities, designed to elevate your customer support, foster real-time engagement, and streamline communication.
By leveraging features like WooCommerce product data synchronization and visitor tracking, Muchat ensures your interactions are timely, relevant, and efficient. This powerful combination not only enhances your customer support operations but also boosts user engagement, improves customer satisfaction, and can help drive conversions.

Benefits of Muchat:
– Provide instant responses and support, improving customer satisfaction.
– Engage visitors in real-time, guiding them through your site or products.
– Streamline product inquiries with direct WooCommerce integration.
– Enhance operational efficiency with smart chat tools.
– Customize the chat experience to perfectly match your brand.
– Increase sales opportunities by being readily available to assist.
– Offer support across various pages with precise visibility controls.

Key Features:
– AI-powered chatbot for automated assistance & live chat for human interaction.
– Deep WooCommerce Integration:
– Product information auto-sync with the chat system.
– Share product details directly in chat.
– View product metadata for informed responses.
– Advanced Customization:
– Custom color schemes to match your website branding.
– Adjustable chat widget position (e.g., bottom-right, bottom-left).
– Configurable initial greeting messages.
– Smart Controls:
– Scheduling Options: Define chat availability based on your business hours or staff presence.
– Multi-Page Visibility: Precisely control on which pages the chat widget appears or is hidden.
– Visitor Information Tracking: Understand your visitors better.
– Mobile-Friendly & Responsive Design: Ensures a great user experience on all devices.
– Easy Setup: Quickly connect with your Muchat Agent ID.

Learn more at https://mu.chat

Privacy Policy

Muchat collects and processes user data as necessary to provide its chat functionality and improve service. This may include:

• Chat messages exchanged.
• User contact information (e.g., name, email) if voluntarily provided by the user.
• Information about pages visited on your site where Muchat is active.
• WooCommerce product interaction data (if WooCommerce is active and integrated).

We are committed to user privacy. For more detailed information about how we collect, use, and protect data, please visit our full privacy policy page https://docs.mu.chat/privacy/privacy-policy.

Troubleshooting

“Token validation failed: User has blocked requests through HTTP” error

This error indicates that your WordPress installation is configured to block external HTTP requests, which Muchat needs to communicate with its core service.

To resolve this:

1. Access your WordPress installation files (usually via FTP or your hosting control panel).
2. Locate and edit the wp-config.php file in the root of your WordPress directory.
3. Find if define('WP_HTTP_BLOCK_EXTERNAL', true); exists.
4. You have two options:
   • Option A (Allow all external requests – less secure):
     Change it to define('WP_HTTP_BLOCK_EXTERNAL', false);
   • Option B (Recommended – Allow specific hosts):
     Add app.mu.chat to the list of allowed hosts. If WP_ACCESSIBLE_HOSTS is already defined, add app.mu.chat to the comma-separated list. Otherwise, add a new line:
     define(‘WP_ACCESSIBLE_HOSTS’, ‘app.mu.chat,*.wordpress.org’); (Ensure *.wordpress.org is included if it was there or if you need updates for WordPress core/plugins/themes via HTTP).

Important: Use the exact domain app.mu.chat. Wildcard patterns like *.mu.chat are generally not supported by WP_ACCESSIBLE_HOSTS.